Effective Date: 19-11-2024

Crystal Purity Professional Commercial and Residential Cleaning (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our cleaning services or visit our website.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and home or business address when you book a service, submit an inquiry, or otherwise communicate with us.
• Payment Information: When you pay for our services, we collect payment details, such as credit/debit card numbers, through a secure payment processing service.
• Service Details: Information regarding your specific cleaning requests, preferences, and any additional instructions relevant to the services provided.
• Technical Information: We may collect non-personal information such as IP address, browser type, operating system, and browsing behavior through cookies and similar technologies when you visit our website.

2. How We Use Your Information

• To Provide Services: We use your personal and service-related information to schedule, deliver, and manage our cleaning services.
• Payment Processing: To process payments for services rendered.
• Communication: To contact you with service updates, respond to inquiries, and provide customer support.
• Marketing: With your consent, we may send promotional materials, newsletters, or service-related updates. You can opt out at any time.
• Improvement and Analytics: To understand how our services and website are used and to enhance user experience.

3. How We Share Your Information

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors and IT support.
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

4. Data Security

We take reasonable precautions to protect your information. We implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction of your personal data.

5. Your Data Rights

Depending on your jurisdiction, you may have certain rights over your personal data, including:

• Access and Correction: You may request access to or correction of your personal information.
• Deletion: You may request that we delete your personal data, subject to legal obligations.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions provided in the communication.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and customize content. You can adjust your browser settings to manage cookie preferences.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Crystal Purity Professional Commercial and Residential Cleaning
Email: info@Crystal-Purity.com